We are proud to offer one of the most extensive warranties in the industry.
Milab branded microphones delivered from the manufacturer after 1 Jan, 1997 and Pearl/PML branded microphones delivered from the manufacturer after 1 Jan, 2022 are covered by our lifetime warranty. Pearl/PML branded microphones delivered before 2022 are covered by a 2-year warranty.
The warranty is intended to protect the customer from manufacturing and/or material defects. It does not cover careless or improper handling (intentional or unintentional), such as physical negligence, electrical overload etc.
Terms and conditions apply.
To start the warranty repair procedure, you need to submit a service request or contact us to retrieve a reference/RMA number. Once a number has been assigned to your request, you may send your products to our service facility in Sweden together with a filled-out and printed copy of our Service Request Form.