SERVICE REQUEST

Service Request

Don’t hesitate to contact us if your Milab/Pearl/PML product is in need of service or repair. To be able to provide the best possible service, we kindly ask you to include the following information in the “message” section:

  • Model name(s)
  • Serial number(s) (if known)
  • A short problem description

Once a reference/RMA number has been assigned to your service request, you are welcome to send your microphones to our service facility in Sweden, together with a filled-out and printed copy of our Service Request Form.

 

Due to limited time and lack of components and compatible equipment, we have stopped performing service on older (pre 1980s) Pearl/PML models. However, we are happy to provide third-party workshops with technical documentation and parts for discontinued models (depending on availability).